Responsible Gambling Help and Tools at Voltrush

Staying in control on Voltrush Casinos AU

We built several ways for every player on Voltrush Casinos AU to keep play within their own boundaries. These tools sit inside your account and can be adjusted at any time, with any increase subject to a cooling-off period. Below is what is available:

• Deposit limit per day, week or month
• Loss limit per day, week or month
• Wager limit per day, week or month
• Time-out for 1 day, 1 week, 1 month or 3 months
• Self-exclusion for 3 months, 6 months, 1 year, 5 years or permanently
• A 24-hour cooling-off period applies before any limit increase takes effect

Each limit works independently, so a player can set a weekly deposit cap while leaving loss and wager limits untouched, or combine all three for tighter control. A time-out simply pauses the account for the chosen period without closing it, while self-exclusion is a longer-term step. More detail on how each option is applied at Voltrush sits on our limits, time-outs and self-exclusion page.

How our responsible gambling tools work

We require every player to be 18 years or older before registering an account. Once signed in, the account settings area is where deposit, loss and wager limits, time-outs and self-exclusion are all managed, and any request to lower a limit or pause the account applies straight away.

Adjusting limits and the cooling-off rule

Lowering a deposit, loss or wager limit takes effect immediately once confirmed. Raising a limit is different: any increase only applies after a 24-hour cooling-off period, giving players a short pause before more spending becomes available again.

Time-outs and self-exclusion follow set durations rather than open-ended choices. A time-out can be requested for 1 day, 1 week, 1 month or 3 months, while self-exclusion runs for 3 months, 6 months, 1 year, 5 years or permanently. Both stop account activity for the chosen period, and permanent self-exclusion is a final step for anyone who wants to close their relationship with the brand for good.

Limits and exclusion periods at a glance

The table below sets out the exact durations available for each control, taken directly from our account settings.

Short-term tools like time-outs suit a brief pause, while the longer self-exclusion periods are there for players who want a more lasting break from the account.

Getting help when you need it

Our support team is reachable through live chat and email 24/7, plus a Help Center, and any of these channels can walk a player through setting a limit, requesting a time-out or starting self-exclusion. There is no need to explain a reason before a limit is applied; the request is processed as submitted.

We would rather a player use a short time-out early than wait until play feels unmanageable. Limits, time-outs and self-exclusion are free tools, available to every account from day one, and none of them require closing the account permanently unless that is the option chosen.

Anyone wanting the full picture of how deposits, bonuses and these controls fit together can check the overview of what we offer, and bonus-specific conditions that interact with deposit limits are covered on our wagering requirements page.